What’s New for Back-to-School 2024 Customer Questions from the Webinar
imaginelearning.com
General Administrative Questions
Q: Will the webinar be recorded?
A: Yes, and you will receive an email with the recording link, or you may access the recording from our
landing page: https://www.imaginelearning.com/back-to-school-2024/
Q: Do you provide CEUs for today’s session?
A: No, we do not provide CEUs for product update sessions.
Imagine Edgenuity FAQs
Fillable Guided Notes
Q: What is the difference between fillable Guided Notes and the ones we had previously?
A: Both fillable and non-fillable Guided Notes can be printed and completed offline. However, students
can opt to complete the new, fillable Guided Notes electronically by typing text into the fields provided
if they prefer.
Q: For what courses are fillable and non-fillable Guided Notes available?
A: Guided Notes are available for all 3000-series or EdgeEX courses in the four core subject areas.
Fillable Guided Notes for math and ELA are available for both EdgeEX and non-EdgeEX courses.
Fillable Guided Notes for science and social studies will only be available in EdgeEX.
Q: Can students download and email the filled-in Guided Notes to the teacher?
A: Yes, they can.
Q: Where can we access Guided Notes?
A: In EdgeEX courses, educators can download Guided Notes from the Course Hub --> Resources area.
Students can access them from the lesson header in the Course Map or the Notes flyout in any activity.
In non-EdgeEX courses, Guided Notes are available from the Course Structure for educators and the
lesson header in the Course Map for students.
New Weekly Activity Report
Q: When will the Weekly Activities Report be available?
A: This report will be available beginning Summer 2024.
Q: Where do I find the report?
A: When it is live this summer, it will appear in the Edgenuity LMS under More --> Administrator
Reports
imaginelearning.com
General Administrative Questions
Q: Will the webinar be recorded?
A: Yes, and you will receive an email with the recording link, or you may access the recording from our
landing page: https://www.imaginelearning.com/back-to-school-2024/
Q: Do you provide CEUs for today’s session?
A: No, we do not provide CEUs for product update sessions.
Imagine Edgenuity FAQs
Fillable Guided Notes
Q: What is the difference between fillable Guided Notes and the ones we had previously?
A: Both fillable and non-fillable Guided Notes can be printed and completed offline. However, students
can opt to complete the new, fillable Guided Notes electronically by typing text into the fields provided
if they prefer.
Q: For what courses are fillable and non-fillable Guided Notes available?
A: Guided Notes are available for all 3000-series or EdgeEX courses in the four core subject areas.
Fillable Guided Notes for math and ELA are available for both EdgeEX and non-EdgeEX courses.
Fillable Guided Notes for science and social studies will only be available in EdgeEX.
Q: Can students download and email the filled-in Guided Notes to the teacher?
A: Yes, they can.
Q: Where can we access Guided Notes?
A: In EdgeEX courses, educators can download Guided Notes from the Course Hub --> Resources area.
Students can access them from the lesson header in the Course Map or the Notes flyout in any activity.
In non-EdgeEX courses, Guided Notes are available from the Course Structure for educators and the
lesson header in the Course Map for students.
New Weekly Activity Report
Q: When will the Weekly Activities Report be available?
A: This report will be available beginning Summer 2024.
Q: Where do I find the report?
A: When it is live this summer, it will appear in the Edgenuity LMS under More --> Administrator
Reports
What’s New for Back-to-School 2024 Webinar
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Q: Will we be able to view the Weekly Activity Report by student?
A: The Summary charts are aggregated by the population selected in the filter (district or selected
school). Individual student enrollment activity can be viewed in the report detail.
Q: Will we be able to export the Weekly Activity Report by student?
A: Individual student enrollment activity can be exported.
Q: Will we be able to view the Weekly Activity Report by class?
A: The report will be available to view by school.
eDynamic Learning Courses
Q: How can I learn more about pricing for eDynamic Learning (eDL) courses?
A: For information on licensing options in Imagine Edgenuity, please contact your Imagine Learning
Account Executive.
Q: Does Imagine Learning offer Instructional Services with every eDynamic Learning course?
A: We offer Instructional Services with many of our courses. Please contact your Imagine Learning
Account Executive with questions on specific courses.
EdgeEX Courses
Q: How can I learn more about pricing for EdgeEX courses?
A: For information on licensing options in Imagine Edgenuity, please contact your Imagine Learning
Account Executive.
Q: How do I know if my district/school has EdgeEX courses? And how do I know if a course is an
EdgeEX course?
A: In the Courses menu, look for My District Catalog (districts), and My School Catalog (school). There
is a small EX icon next to the course in the LMS to help identify it as an EdgeEX course.
Q: In EdgeEX, is the practice test part of the pretesting option?
A: It is like the Test Review and Exam Review in the Edgenuity courses. These practice assessments
appear right before the end-of-unit test and end-of-semester exam.
Q: Can you lock the pretest in Edgenuity or EdgeEX courses?
A: You can lock the pretest in EdgeEX courses only.
Q: What are the enhanced supports for ELLs in EdgeEX?
A: Persistent translation within and across sessions
Video captions translate in real time
Double the number of supported languages for text translation
Quadruple the number of supported languages for read-aloud
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Q: Will we be able to view the Weekly Activity Report by student?
A: The Summary charts are aggregated by the population selected in the filter (district or selected
school). Individual student enrollment activity can be viewed in the report detail.
Q: Will we be able to export the Weekly Activity Report by student?
A: Individual student enrollment activity can be exported.
Q: Will we be able to view the Weekly Activity Report by class?
A: The report will be available to view by school.
eDynamic Learning Courses
Q: How can I learn more about pricing for eDynamic Learning (eDL) courses?
A: For information on licensing options in Imagine Edgenuity, please contact your Imagine Learning
Account Executive.
Q: Does Imagine Learning offer Instructional Services with every eDynamic Learning course?
A: We offer Instructional Services with many of our courses. Please contact your Imagine Learning
Account Executive with questions on specific courses.
EdgeEX Courses
Q: How can I learn more about pricing for EdgeEX courses?
A: For information on licensing options in Imagine Edgenuity, please contact your Imagine Learning
Account Executive.
Q: How do I know if my district/school has EdgeEX courses? And how do I know if a course is an
EdgeEX course?
A: In the Courses menu, look for My District Catalog (districts), and My School Catalog (school). There
is a small EX icon next to the course in the LMS to help identify it as an EdgeEX course.
Q: In EdgeEX, is the practice test part of the pretesting option?
A: It is like the Test Review and Exam Review in the Edgenuity courses. These practice assessments
appear right before the end-of-unit test and end-of-semester exam.
Q: Can you lock the pretest in Edgenuity or EdgeEX courses?
A: You can lock the pretest in EdgeEX courses only.
Q: What are the enhanced supports for ELLs in EdgeEX?
A: Persistent translation within and across sessions
Video captions translate in real time
Double the number of supported languages for text translation
Quadruple the number of supported languages for read-aloud
What’s New for Back-to-School 2024 Webinar
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Q: Is the ability to add accommodations/modifications (e.g., reduce distractors, percentage of the
quizzes and tests) available in EdgeEX yet?
A: This spring, you will be able to reduce the number of items in assessments and provide untimed
assessments. EdgeEX will not provide the ability to reduce the number of answer choices (distractors)
until Back-To-School 2025.
Q: Are there state-specific courses available in EdgeEX?
A: Yes, there are state-specific courses in EdgeEX today in ELA and math. Select social studies and
science courses are coming for Back-to-School 2024. To see the courses currently available for your
state, click the EdgeEX Preview banner at the top of the screen when you log into Edgenuity.
Q: What EdgeEX courses will be available by July 1, 2024?
A: Math, ELA, and Spanish and French I and II will be available by July 1, 2024. Science and social
studies will be available for AZ, CA, FL, GA, and TX by July 1, 2024. Other states will be released later.
Q: Do the EdgeEX courses show up in the Attendance Log Report?
A: There is a separate Attendance Log for EdgeEX. It will be released in April or May.
Q: Can EdgeEX courses be customized?
A: Yes, they can.
Q: Is the plan to upgrade all courses to EdgeEX or will we have access to both Edgenuity and EdgeEX?
A: Eventually, we do hope/plan to have all our courses available in EdgeEX--but we do not have a
timeline for that. For the next several years, both versions will be available.
Q: Where can I learn more about EdgeEX?
A: Please visit our EdgeEX information page on our website:
https://info.imaginelearning.com/introducing-edgeEX, click the EdgeEX Preview banner at the top of
the screen when you log into Edgenuity, or speak to your Imagine Learning Customer Success Manager
or Account Executive.
Other Edgenuity Questions
Q: Is there a better way to take class attendance besides looking at each student's session log?
A: The Attendance Log is another option.
Q: Where can I find the IP Registry?
A: It is in School Settings.
Q: Are there resources for recommended best practices while using Edgenuity?
A: There are a number of excellent resources in the Edgenuity Help Center.
Q: Where can I find the current course list for my state?
A: All course lists can be found here: https://www.imaginelearning.com/products/imagine-
edgenuity/state-course-lists/
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Q: Is the ability to add accommodations/modifications (e.g., reduce distractors, percentage of the
quizzes and tests) available in EdgeEX yet?
A: This spring, you will be able to reduce the number of items in assessments and provide untimed
assessments. EdgeEX will not provide the ability to reduce the number of answer choices (distractors)
until Back-To-School 2025.
Q: Are there state-specific courses available in EdgeEX?
A: Yes, there are state-specific courses in EdgeEX today in ELA and math. Select social studies and
science courses are coming for Back-to-School 2024. To see the courses currently available for your
state, click the EdgeEX Preview banner at the top of the screen when you log into Edgenuity.
Q: What EdgeEX courses will be available by July 1, 2024?
A: Math, ELA, and Spanish and French I and II will be available by July 1, 2024. Science and social
studies will be available for AZ, CA, FL, GA, and TX by July 1, 2024. Other states will be released later.
Q: Do the EdgeEX courses show up in the Attendance Log Report?
A: There is a separate Attendance Log for EdgeEX. It will be released in April or May.
Q: Can EdgeEX courses be customized?
A: Yes, they can.
Q: Is the plan to upgrade all courses to EdgeEX or will we have access to both Edgenuity and EdgeEX?
A: Eventually, we do hope/plan to have all our courses available in EdgeEX--but we do not have a
timeline for that. For the next several years, both versions will be available.
Q: Where can I learn more about EdgeEX?
A: Please visit our EdgeEX information page on our website:
https://info.imaginelearning.com/introducing-edgeEX, click the EdgeEX Preview banner at the top of
the screen when you log into Edgenuity, or speak to your Imagine Learning Customer Success Manager
or Account Executive.
Other Edgenuity Questions
Q: Is there a better way to take class attendance besides looking at each student's session log?
A: The Attendance Log is another option.
Q: Where can I find the IP Registry?
A: It is in School Settings.
Q: Are there resources for recommended best practices while using Edgenuity?
A: There are a number of excellent resources in the Edgenuity Help Center.
Q: Where can I find the current course list for my state?
A: All course lists can be found here: https://www.imaginelearning.com/products/imagine-
edgenuity/state-course-lists/
What’s New for Back-to-School 2024 Webinar
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Q: Will the programs scan for plagiarism and for students using AI?
A: Yes, the Academic Integrity bundle includes the plagiarism checker, AI detector, and speed radar
features.
Q: What else can we do to protect Academic Integrity?
A: There is an excellent Help Center article with a lot of tips and strategies to help ensure academic
integrity.
Q: Do we have the ability to speed up video instruction to get a student to where we want them in
video instruction?
A: Yes, in EdgeEX there is a course option that allows the student to increase the video playback
speed, up to 2x.
Q: How often do Heritage Edgenuity courses get updated content/assignments and assessments?
A: We update courses and assessment as new standards, or state requirements are adopted. Recently,
we replaced instructional videos with more engaging student-led videos across courses in our core
subject areas.
Imagine School Services FAQs
Intelli-Sync
Q: How can I learn more about pricing for Intelli-Sync?
A: Pricing for the Intelli-Sync service is based on 1 teacher for up to 150 students by semester or by
academic school year. Please contact your Imagine Learning Account Executive to learn more about
pricing and to discuss if the Intelli-Sync service is a good fit for your district.
Q: Where can I learn more about Intelli-Sync?
A: You can learn more about Intelli-Sync here: imaginelearning.com/services/instructional-services/6-
12-certified-teaching-services/#intelli-sync
Q: Is Intelli-Sync only for core subjects or for electives as well?
A: Intelli-Sync is available for core subjects at the high school level and math & ELA for grades 7–8. It
is not available for electives at this time. Below is a full list of the available Intelli-Sync subjects:
• High School (core subjects)
o Mathematics: Algebra I–II, Geometry, Integrated Math I
o English Language Arts: ELA 9–12
o Science: Chemistry, Earth Science, Biology, Physical Science
o Social Studies: Human Geography, World History, U.S. History, U.S. Government
• Middle School (math & ELA)
o Mathematics: Math 7–8
o English Language Arts: ELA 7–8
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Q: Will the programs scan for plagiarism and for students using AI?
A: Yes, the Academic Integrity bundle includes the plagiarism checker, AI detector, and speed radar
features.
Q: What else can we do to protect Academic Integrity?
A: There is an excellent Help Center article with a lot of tips and strategies to help ensure academic
integrity.
Q: Do we have the ability to speed up video instruction to get a student to where we want them in
video instruction?
A: Yes, in EdgeEX there is a course option that allows the student to increase the video playback
speed, up to 2x.
Q: How often do Heritage Edgenuity courses get updated content/assignments and assessments?
A: We update courses and assessment as new standards, or state requirements are adopted. Recently,
we replaced instructional videos with more engaging student-led videos across courses in our core
subject areas.
Imagine School Services FAQs
Intelli-Sync
Q: How can I learn more about pricing for Intelli-Sync?
A: Pricing for the Intelli-Sync service is based on 1 teacher for up to 150 students by semester or by
academic school year. Please contact your Imagine Learning Account Executive to learn more about
pricing and to discuss if the Intelli-Sync service is a good fit for your district.
Q: Where can I learn more about Intelli-Sync?
A: You can learn more about Intelli-Sync here: imaginelearning.com/services/instructional-services/6-
12-certified-teaching-services/#intelli-sync
Q: Is Intelli-Sync only for core subjects or for electives as well?
A: Intelli-Sync is available for core subjects at the high school level and math & ELA for grades 7–8. It
is not available for electives at this time. Below is a full list of the available Intelli-Sync subjects:
• High School (core subjects)
o Mathematics: Algebra I–II, Geometry, Integrated Math I
o English Language Arts: ELA 9–12
o Science: Chemistry, Earth Science, Biology, Physical Science
o Social Studies: Human Geography, World History, U.S. History, U.S. Government
• Middle School (math & ELA)
o Mathematics: Math 7–8
o English Language Arts: ELA 7–8
What’s New for Back-to-School 2024 Webinar
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Q: Are the Exceptional Education Services part of Intelli-Sync, or separate?
A: SPED coordinators are included with Intelli-Sync. The Resource Specialist would be an add-on at
additional cost per student.
On-Demand Tutoring
Q: Is On-Demand Tutoring included with Imagine Edgenuity or EdgeEX?
A: For Edgenuity and EdgeEX, On-Demand Tutoring will be an add-on at a percentage of the cost of
your license price. Please contact your Account Executive for more pricing details. Note: On-Demand
Tutoring comes included at no extra charge with Instructional Services.
Q: What Imagine Learning products or services can utilize the On-Demand Tutoring?
A: Embedded On-Demand Tutoring will be available in the following Imagine Learning products this
August:
• Imagine Edgenuity® (including Imagine EdgeEX)
• Imagine Math®
• Imagine MyPath®
Q: How can I learn more about Standalone On-Demand Tutoring pricing?
A: Pricing for standalone On-Demand Tutoring depends on how many students and how many subjects
you want to make available to your students (subjects available: math, ELA, science, and social
studies). Please contact your Imagine Learning Account Executive to learn more about pricing.
Q: Are the tutors AI assistants or people?
A: Tutors are Imagine Learning employees who assist students through our online platform during
operating hours.
Q: Are the tutors from the U.S. or are they outsourced?
A: Tutors are all U.S.-based Imagine Learning employees.
MyPath K-12 Questions
Q: With MyPath K-12, does the teacher assign the assignment or is it assigned based on their
learning path?
A: MyPath K-12 offers teachers the flexibility of having the system assign lessons based on the
learning path or teachers may do so themselves, or a combination of both.
Q: Will the On-Demand Tutoring for MyPath Math be an additional charge?
A: No, On-Demand Tutoring for MyPath Math will be included at no additional charge. The service will
begin in August 2024 for back-to-school.
Q: Is MyPath K-12 on a different platform?
A: Yes, MyPath K-12 is on a different platform than Imagine Edgenuity.
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Q: Are the Exceptional Education Services part of Intelli-Sync, or separate?
A: SPED coordinators are included with Intelli-Sync. The Resource Specialist would be an add-on at
additional cost per student.
On-Demand Tutoring
Q: Is On-Demand Tutoring included with Imagine Edgenuity or EdgeEX?
A: For Edgenuity and EdgeEX, On-Demand Tutoring will be an add-on at a percentage of the cost of
your license price. Please contact your Account Executive for more pricing details. Note: On-Demand
Tutoring comes included at no extra charge with Instructional Services.
Q: What Imagine Learning products or services can utilize the On-Demand Tutoring?
A: Embedded On-Demand Tutoring will be available in the following Imagine Learning products this
August:
• Imagine Edgenuity® (including Imagine EdgeEX)
• Imagine Math®
• Imagine MyPath®
Q: How can I learn more about Standalone On-Demand Tutoring pricing?
A: Pricing for standalone On-Demand Tutoring depends on how many students and how many subjects
you want to make available to your students (subjects available: math, ELA, science, and social
studies). Please contact your Imagine Learning Account Executive to learn more about pricing.
Q: Are the tutors AI assistants or people?
A: Tutors are Imagine Learning employees who assist students through our online platform during
operating hours.
Q: Are the tutors from the U.S. or are they outsourced?
A: Tutors are all U.S.-based Imagine Learning employees.
MyPath K-12 Questions
Q: With MyPath K-12, does the teacher assign the assignment or is it assigned based on their
learning path?
A: MyPath K-12 offers teachers the flexibility of having the system assign lessons based on the
learning path or teachers may do so themselves, or a combination of both.
Q: Will the On-Demand Tutoring for MyPath Math be an additional charge?
A: No, On-Demand Tutoring for MyPath Math will be included at no additional charge. The service will
begin in August 2024 for back-to-school.
Q: Is MyPath K-12 on a different platform?
A: Yes, MyPath K-12 is on a different platform than Imagine Edgenuity.